Privacy Policy

Privacy Policy

We care about your privacy and are committed to keeping your personal information safe and secure. This page explains what we collect, how we use it, and your rights regarding your information.

1. Who we are

When you shop at divineChakra, you're trusting us with your information—and we take that seriously. This policy applies to all interactions you have with our website (www.divinechakra.in).

2. What information we collect

We collect the basics needed to serve you better:

Contact details: like your name, address, phone number, and email.

Order information: products you bought, payment method (never your card details directly), shipping address.

Browsing data: like what pages you visited, time spent, and how you found us.

We may collect these when:

You place an order

You browse our website

You contact us for support

3. Why we collect your information

We use your data to:

Process and ship your orders

Contact you about your purchase or any issues

Improve your shopping experience

Show you offers you might like

We never sell your personal data to anyone.

4. Payment & Security

We offer both Prepaid and Cash on Delivery (COD) options. Payments are processed securely through trusted partners like Razorpay and Shopify. Your financial information is always protected.

5. Sharing your information

We only share data with trusted partners who help us run our business (like couriers and payment gateways). We might also share info if required by law.

6. Cookies

We use cookies to make your browsing experience smoother—like remembering your cart or showing you personalized offers. You can control these in your browser settings.

7. Your Rights

You have the right to:

Access the data we have on you

Ask us to correct or delete it

Opt out of marketing emails anytime

8. For customers under 18

If you're under 18, please shop with the help of a parent or guardian. We don't knowingly collect data from children.

9. Have questions?

You can reach us anytime at support@divinechakra.in or 📞+91 9106145788

if you:

Have questions about this policy

Want us to remove your data

Need help with your order